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Scrutiny on the Bounty

My life online is not as glamorous as one might think. But, there is satisfaction in getting a lot of great comments from customers and site visitors. Some people weigh in on my ranting, others just tell me to keep it up, and I have even gotten feedback from some competitors – some nice.. some not so nice. The not-so-nice guys seem to have just a van or truckload of gear, a website with lots of names, and an email address.  Apparently, they don’t have enough [insert idea] to identify themselves. While it is humorous to know they spend so much time checking up on me, they should probably be spending time improving on their quality and safety instead.

OK, to be fair, I doubt this applies to any of the “big guys” out there – I highly doubt the real business CEO’s out there are watching me (but one can only hope).  But the ‘ex-rock-n-rollers’… well, they don’t like us very much.  Look, I have said it before and I’ll say it again.  CHECK OUT THE COMPANY YOU ARE DOING BUSINESS WITH!  These guys are going to say and do anything to get you to send them a deposit.  Yeah, we all want to make sales… but there is a right way and a wrong way to go about doing things.  This is a high tech business!  Desire is not enough, –GET EDUCATED!

I’m astonished at how many times a customer in our industry will not consider the liabilities involved with their production.  Do you really want your church cluster hung with Home Depot hardware? If your staging or concert provider has an accident at your event, does he have the insurance to protect himself? (or you!)  Who do you think is next in the legal firing line?  I’ve been to some of my competitor’s shows and been stunned at the danger I could find. I’ve raged through storms myself and thanked God for the extra ‘oomph’ we designed into our system.  I’ve seen corporations gamble with the largest liability, and ironically, since they don’t know the hardware, watch the gear swing over their own corporate & customer heads with a smile, ignorantly not recognizing how the legal trickle will appreciate their bank account. Our industry is high liability!  Ignorance is no excuse after an accident.

Think about that the next time you save a few dollars on your selection of Production Provider.  Take the smart road.  Pay for the safer, stronger company; consider it better than normal insurance & enjoy their professional advantage.  Save instead, on something benign like your selection of plastic trinkets.  You don’t have to be industry educated to recognize risk,  just be street-smart enough to protect yourself against the unknown.

*****NEWS UPDATE***** March 2012.

WE JUST DECIDED TO UPGRADE THE LARGER ROOFING SYSTEM TO MEET ANSI STANDARDS. WE ARE NOT REQUIRED IN THIS BUSINESS TO DO THIS AT THIS TIME; HOWEVER, CONSIDERING THE INDIANAPOLIS TRADEGY, WE CHOSE TO BE AMONGST THE FIRST TO ADOPT THE MORE STRINGENT RULES. THE RETURN FOR THIS EXPENSIVE INVESTMENT IS PRICELESS, BUT THE PRICE FOR THE STRUCTURE RENTAL IS THE SAME. IS YOUR PROVIDER COMPLIANT?

*****End of Update*****

The last email that I got was decent and the question was – “why do you do it (the ranting) and do you think anyone reads it?  Hmm.. well… I do it because I don’t like seeing people get ripped off.  I do it because I can.  I do it because I want to.  I do it because it is the right thing for me to do.  And do I think anyone reads this?

Until next time,
Steve

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